We’re Here For You - 24/7
Our managed service clients experience the highest level of service priority as well as 24/7 support. Through our proactive monitoring services, we often know about and address issues before our clients are even affected!Managed Services in a Nutshell
Managed IT Services means Tech Guy Consulting will become the primary point of contact for all of your IT needs. We will keep your systems and your network running, reliable, and secure.Managed Services Benefits
Tech Guy Consulting provides a range of proactive services to keep your IT systems reliable and secure.
Knowledge Diversity
Our team supports a wide range of businesses, resulting in a high level of knowledge in many different IT scenarios.
Team vs. “IT Person”
Experience higher availability with our multi-person TEAM at your service. There’s always strength in numbers.
“All You Can Eat” Help Desk
Skip the frustrations, our 24/7 help desk is at your service whenever you needs us. Our managed services clients experience UNLIMITED remote support through email, over the phone and even screen control/remote access.
Performance Improvements
Our team continually implements improvements to your network and devices. Our clients see ongoing performance enhancements as we grow their network and infrastructure.
Support Ticket System
Our clients can access our support ticket system on any device. We update our tickets regularly, so you will always know the status of your support request.
Reliable Budgeting
MSP Contracts bring the stability of flat rate pricing that grows as your company grows. Our pricing is based on our client complexity matrix, which helps us predict a clients needs and our time investment.
Why Choose Tech Guy
Our methods are proven and our services come well reviewed. Many of our new clients come from existing client referrals and our client retention is unmatched in southern Illinois. Our existing clientele range from school districts to medical facilities, from electric utility companies to water districts, and many other industries where reliability is critical. Our service area stretches from Cairo, IL to Belleville, IL and all areas in between. We also service many parts of southeast Missouri and western Kentucky.
- Well reviewed and regularly recommended
- Experienced in many different industries
- Well known and heavily involved in our community
- A face you can see, a hand you can shake, and a team you can trust
